Hotel Carbona Thermal Spa, Heviz

The hotel is spacious and perfect for families with children, with a broad offer of treatments and spa packages. The location is close to the lake, but there are clusters of sand, dust, and floating mold. The dining experience offers a great variety of meat, fish, cheese, fruits, and vegetables; however, fresh sushi is available. The rooms, while having twin arrangements, are noisy and hot in the summer and located in one part of the hotel. Service is a mix of being helpful, but busy with tasks, and the facility has quality materials but lacks attention to guests' needs.

The hotel rooms were adequate in size and on the 3rd floor. The service was friendly but more focused on tasks than guests. The location was near a natural lake and had amenities like swimming pools and saunas. The dining experience offered good variety but was chaotic at times.

My stay at the hotel was a mixed experience. The rooms, unfortunately, lacked the expected comfort and tranquility due to facing the town. However, the dining options were enjoyable, and the location, especially for walks in the city, was great. There were some disappointments with the service, but the hotel offers a broad range of treatments and spa packages that can be appealing.

The hotel offers modern and clean rooms with flat TVs and air conditioning, although priced higher than comparable 4-star hotels in Heviz. The service is incredibly helpful but lacks professionalism in dealing with inquiries. The location is close to the lake and offers a broad range of treatments, yet it has an old-fashioned feel with a dress code for the restaurant and limited bar hours. The dining experience is good for buffet-style meals, but overcrowding can be an issue. Overall, the hotel provides quality facilities but may not offer the best value for money.

The hotel offers rooms that are modern and clean, complete with flat-screen TV and air conditioning. While some areas may need renovation, the facilities like air conditioning and strip lighting enhance the room's appeal. The open shower design, while functional, may remind guests of a hospital setting. The service, though efficient in processing payment, lacks a welcoming and friendly approach, possibly due to the demoralized or fearful demeanor of the staff. The location is excellent, especially for those looking to enjoy the lake and a variety of spa treatments. However, the dining experience can be hit or miss, with occasional overcrowding issues. Despite these setbacks, the hotel remains a spacious and family-friendly option near the lake in Hévíz.